Billing Terms and Conditions
All payments for products or services offered on https://londonlake.com/ must be made in USD. Payment must be made in full before providing any product or service. Payments can be made through:
- American Express
- MasterCard
- PayPal
- Visa
- Discover
- Diners Club
- Google Pay
- Shop Pay
- JCB
- Union Pay
- Elo
- Apple Pay
Refunds
Refunds are only available for products purchased directly from https://londonlake.com/. If you are not satisfied with your purchase, please contact us at sales@londonlake.com within 30 days of purchase to request a refund. Refunds will only be issued if the product has not been used and is in its original condition.
Cancellation
After making a purchase, customers have 24 hours to request cancellation; we will happily process a full refund. After that date, your order will have been put into production and can no longer be modified, except for your shipping address.
Taxes & Duties
Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.
Important: London Lake cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the customs authorities, and we lack control in this matter.
Changes to Billing Terms and Conditions
We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Your use of our services after any such changes constitutes your acceptance of the new terms and conditions.
If you have any questions or concerns about our billing terms and conditions, please contact us at sales@londonlake.com